Are we losing the opportunity to create that personal connection with guests?

Are we losing the opportunity to create that personal connection with guests? In today’s online world it is becoming harder to create a personal connection with guests.  Along with automated check-in machines and bigger hotels that don’t want housekeeping/maintenance staff to be seen, are we losing the opportunity to formulate that personal connection with guests? [...]

By | October 29th, 2017|

6 ways to update motel rooms your guests will love!

6 easy ways to update your motel rooms that guests will love! 6 ways to update that guests will love Ok so you have bought a regional motel or you are not getting the occupancy that you’re used to. Perhaps you are seeing a common theme within your online reviews.  Now is the time to update.  Below are 6 ways to update the motel rooms that guests will love and keep them coming back. […]

By | February 21st, 2017|

First Impressions matter when coming from a guest perspective

First impressions matter when coming from a guest perspective.  So many guests that book a motel room have changing expectations in line with the price they have just paid.  The more they pay the more they expect, the cheaper they pay the less they expect and finding that balance isn’t so hard to do, give your guests great first impressions and they will thank you….. So what do you do to make guest think “wow” when they first walk in?…….. […]

By | December 22nd, 2016|
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